Butte County Jail, CA Inmate Text, Email (2024)

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account.

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text.

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Butte County Jail staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached.

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure.

Can I send an inmate a link to a video to watch?

No. Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal.

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner.

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Butte County Jail?

The electronic messaging system used by Butte County Jail, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 530-538-7471 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
City Tele Coin
Correct Pay
Express Account
IC Solutions
Inmate Canteen
Inmate Sales
J Pay
Prodigy Sales
Smart Communications

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

Butte County Jail, CA Inmate Text, Email (2024)


How do I contact an inmate at Butte County Jail? ›

The IC Solutions account provides an option that allows you to leave 30-second voicemail messages for inmates. There is a $1.00 fee per message. Fees for phone calls start at 21 cents a minute. You can also send email messages to a Butte County inmate through the IC Solutions Secure Mail option.

How do people text from jail? ›

Secure Messaging Systems – Many jails and prisons have implemented secure messaging systems or kiosks that allow inmates to send and receive electronic messages to and from approved contacts. These systems often operate on a closed network and are monitored by correctional staff.

How do inmates send emails? ›

Inmates do not have access to the internet or traditional email providers. Instead, they send messages to the website www.Corrlinks.com. When an inmate's authorized contact wants to return the message, they log into the site to email a prisoner.

How do I lookup an inmate in Butte County Jail? ›

The Butte County jail roster contains various information concerning the Butte County inmate, such as name, age, gender, physical description, inmate ID, court dates, and facility incarcerated. In case you can't find your inmate, contact Butte County Jail at 530-538-7471 to ask about Butte County detainees.

What time is the release at Butte County Jail? ›

You will be released on the last day of your incarceration, normally, between the hours of 08:00 AM and 10:00 AM, if you have completely served your sentence and have no holds.

How do I add money to my inmate in Butte County Jail? ›

Money for Accounts
  1. Online: at the TouchPay Portal.
  2. Lobby Kiosks: (24 hours a day) cash/credit/debit card transactions (located in the lobby of the jail)
  3. Toll Free Call: 866-232-1899, the site ID number is 795965.

What apps can I use to text inmates? ›

Dashboard. TextBehind® This website and the companion mobile app for Apple and Android Smartphones enable family and friends to communicate with incarcerated loved ones conveniently, consistently, and affordably.

Can inmates reply on TextBehind? ›

The inmate reply message from ICS kiosks and tablets:

TextBehind sends an email notification when a new response from your loved one is added to your account. The Correctional Officers will still need to approve your loved one's response.

How much is texting in jail? ›

Purchase Message Credits

Once you have established a connection with an inmate, prisoner, or detainee, you can send and receive messages electronically. Message credits may be purchased through the web site using a major credit or debit card. Message credits cost 50 cents each with a minimum purchase of 10 credits.

How long does it take for an inmate to receive an email? ›

How does Email work? JPay's Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. Most Incarcerated Individuals receive their email within 24 to 48 hours, and many can respond electronically as well.

How fast is email a prisoner? ›

Some establishments do not deliver emails on the weekend or Public Holidays. Please allow 3 working days for your message to be delivered to the recipient, if you are aware that the emails have not been delivered please contact us here.

How long does it take to get a reply from email a prisoner? ›

Outside these times you can send us an email and you will receive a response within 48 hours (if this falls on the weekends) or sooner.

How do I send mail to an inmate in Butte County Jail? ›

How can I send letters to my loved one in the Butte County Jail? To write to an inmate, address the Envelope as follows: (Inmate's Name) 7 Gillick Way Oroville, Ca. 95965 ( Mail rules ). Additionally, you may use the Secure Mail system (opens in new window) to e-mail inmates in the Butte County Jail.

How do I visit an inmate in Butte County Jail? ›

Visitors must arrive forty‐five (45) minutes early to allow for visitor registration and calling the inmate up to the visiting area. Visiting time is forty‐five (45) minutes on Saturday and Sunday. The only items you are allowed to bring to the Jail Lobby between the hours of 8:00 AM ‐ 12:00 AM and 12:30 PM ‐ 4:00 PM.

How do I put money on a tablet for an inmate? ›

With correctional facility approval at facilities that offer the service, you can fund a Debit Link account through your ConnectNetwork account online. Simply purchase link units for an inmate, which he/she can then use to buy GTL tablet-related services available at the facility.

How to visit an inmate in Butte County Jail? ›

Visitors must arrive forty‐five (45) minutes early to allow for visitor registration and calling the inmate up to the visiting area. Visiting time is forty‐five (45) minutes on Saturday and Sunday. The only items you are allowed to bring to the Jail Lobby between the hours of 8:00 AM ‐ 12:00 AM and 12:30 PM ‐ 4:00 PM.

How do I contact an inmate at Ada County jail? ›

If you wish to contact an inmate, you can call 1-866-516-0115 and leave them a voicemail (up to 3 minutes), or use one of the other communications methods listed below. If you do not wish to receive calls from inmate, simply call 1-866-516-0115 from the phone number that you wish to have blocked.

How do I contact an inmate in Pierce County jail? ›

Securus messaging

Securus may be another option for communicating with an inmate at Pierce County Corrections. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


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